Education

Security Alarm Systems (19.19)

Before choosing an alarm/security system, talk to the insurance company to determine the type of system you will need and what type of premium discounts will accompany upgraded choices in...

Security Alarm Systems (19.19)

Before choosing an alarm/security system, talk to the insurance company to determine the type of system you will need and what type of premium discounts will accompany upgraded choices in...

Repeat Customers (19.17)

The safest customer is obviously a repeat who has been in and out for years with no problems.

Repeat Customers (19.17)

The safest customer is obviously a repeat who has been in and out for years with no problems.

Referrals (19.16)

A referral from a past customer is always a positive sign of legitimacy, but it is certainly not fool-proof.

Referrals (19.16)

A referral from a past customer is always a positive sign of legitimacy, but it is certainly not fool-proof.

Red Flags (19.15)

For more valuable diamonds, showing “by appointment” is recommended. If a person doesn’t want to give out a work telephone number, be suspicious.

Red Flags (19.15)

For more valuable diamonds, showing “by appointment” is recommended. If a person doesn’t want to give out a work telephone number, be suspicious.

Loupe It Before and After (19.14)

Before showing a piece of jewelry or a loose stone, always loupe it to (1) make sure it’s the correct piece as described and (2) to re-identify it after the...

Loupe It Before and After (19.14)

Before showing a piece of jewelry or a loose stone, always loupe it to (1) make sure it’s the correct piece as described and (2) to re-identify it after the...

The Art of Distraction (19.13)

Distractions come in many shapes, but the important point to remember is the idea behind it.

The Art of Distraction (19.13)

Distractions come in many shapes, but the important point to remember is the idea behind it.