Frequently Asked Questions

Do you buy pre-owned Jewelry?

Certainly. Visit our office or complete our 'Sell Jewelry' form to receive an offer. We purchase a wide range of items, including diamonds, jewelry, scrap gold, platinum and silver, gold and silver coins and luxury watches.

Are all of your items pre-owned?

Unless otherwise stated, you can assume all of our products have been preowned to maintain the best value and lowest prices.

Every item in our store has passed our authenticity check and has gone or will go through a cleaning process after close inspection for damage and wear.

What are your hours?

Tuesday-Saturday. 2-6PM. No Appointment Necessary. Call for Hours on Holidays.

Where is your location?

15466 Los Gatos Blvd. Ste 210

Los Gatos, CA 95032

Trader Joes Shopping Center

Pet Food Express at the Light

Click Here to Open Navigation

How does your buying process work?

We look at and test every item carefully in the seller's presence and take detailed notes on a buy-form. Obviously there is no obligation and if you choose to decline or shop it around we file the form in case you come back to accept the offer. For larger quantities (10 or more), that you want to sell we recommend an appointment.

How do you authenticate your Jewelry?

All of our items go through a rigorous process of guaranteeing authenticity. For metals we use XRF technology to get an exact reading of metal purity.

Gems and diamonds can for the most part be identified by using a 10x loupe or a refractometer. This does take a number of years to master especially with the now popular lab-grown diamonds in circulation.

Feel free to call if you have any questions regarding this process.

Do you accept returns?

Any items we sell directly from our own inventory has a 30 day return window minus any modification costs that were charged. Special or custom orders are nonreturnable.

1 of 2