Instructions: Finish answering all the questions before proceeding to the next section. Please do not look at the answers section until you have completed this section's study questions. Simply print the study question page(s) and circle the correct response letter in this multiple choice quiz.
Study Questions for Sections 18 & 19
Section 18
18.01
#1 When consistently under-grading a supplier’s diamonds, chances are he will…
A. lose interest in your business.
B. want to sell more to you.
C. neither of the above.
18.02
#1 When consistently over-grading your diamonds, it will make you appear…
A. very professional.
B. dishonest and unprofessional.
C. neither of the above.
Section 19
19.02
#1 When sending or receiving diamonds, the contents of the package should always be checked for…
A. matching descriptions on the memorandum or invoice.
B. proper box lining.
C. terms for the following transaction.
19.04
#1 The first thing to do if the contents of a package you receive does not match the ordered or described goods, is…
A. to send them back.
B. refuse to sign for the shipment.
C. to contact the shipper.
19.05
#1 If you receive a shipment with a diamond that is over-graded, the first thing to do is…
A. to send them back.
B. refuse to sign for the shipment.
C. to contact the shipper.
19.06
#1 If you receive a shipment with a diamond that is damaged, the first thing to do is…
A. to send them back.
B. refuse to sign for the shipment.
C. to contact the shipper.
19.09
#1 When dealing with the public, the security issues will be greater than in dealing with the trade.
A. True
B. False
19.14
#1 The primary reason for examining a piece of jewelry before and after showing it to a private customer, is..
A. to make sure it’s authentic.
B. to make sure it matches the tag’s description.
C. to make sure it’s not damaged.
19.20
#1 In choosing a safe and security system it is wise to first…
A. compare prices.
B. see what the competition is using.
C. to speak with an insurance company that specializes in the jewelry business.
19.21
#1 In safe ratings TL stands for…
A. gas torch resistance.
B. tool resistance.
C. explosives resistance.
#2 A safe with a rating of TRTL 60 is…
A. resistance of tools and gas torches for 60 minutes.
B. resistance of tools for 60 minutes.
C. resistance of explosives for 60 seconds.
#3 Which of the following is the best rating for a safe?
A. TRTL60
B. TXTL60
C. TXTX60