Study Questions for Sections 18 & 19
Section 18
18.01
#1 When consistently under-grading a supplier’s
diamonds, chances are the supplier will…
A. lose interest in your business.
B. want to sell more to you.
C. neither of the above.
18.02
#1 When consistently over-grading your diamonds, it will
make you appear…
A. very professional.
B. dishonest and unprofessional.
C. neither of the above.
19.02
#1 When sending or receiving diamonds, the contents of
the package should always be checked for…
A. matching descriptions on the memorandum or
invoice.
B. proper box lining.
C. terms for the following transaction.
19.04
#1 The first thing to do if the contents of a package you
receive does not match the ordered or described goods,
is…
A. to send them back.
B. refuse to sign for the shipment.
C. to contact the shipper.
19.05
#1 If you receive a shipment with a diamond that is over
graded, the first thing to do is…
A. to send them back.
B. refuse to sign for the shipment.
C. to contact the shipper.
19.06
#1 If you receive a shipment with a diamond that is
damaged, the fi rst thing to do is…
A. to send them back.
B. refuse to sign for the shipment.
C. to contact the shipper.
19.09
#1 When dealing with the public, the security issues will be
greater than in dealing with the trade.
A. True
B. False
19.14
#1 The primary reason for examining a piece of jewelry
before and after showing it to a private customer, is..
A. to make sure it’s authentic.
B. to make sure it matches the tag’s description.
C. to make sure it’s not damaged.
19.20
#1 In choosing a safe and security system it is wise to
first…
A. compare prices.
B. see what the competition is using.
C. to speak with an insurance company that
specializes in the jewelry business.
19.21
#1 In safe ratings TL stands for…
A. gas torch resistance.
B. tool resistance.
C. explosives resistance.
#2 A safe with a rating of TRTL 60 is…
A. resistance of tools and gas torches for 60 minutes.
B. resistance of tools for 60 minutes.
C. resistance of explosives for 60 seconds.
#3 Which of the following is the best rating for a safe?
A. TRTL60
B. TXTL60
C. TXTX60